written by
Fiona Chan

A Guide to Building Positive Connections with Parents and Children in Wrap Around Care.

Industry Tips and Tricks 5 min read

How Wrap Around Care Providers Can Spend More Time Building Positive Connections by Reducing Manual Admin Work.

As a wrap-around care provider, your role goes beyond supervision. You have a unique responsibility to foster children's personal and academic growth in your care. In this guide, we’ll explore key strategies to build strong connections with children and improve their focus and engagement, ensuring that every moment with them counts!

Nurturing Relationships with Children

First Encounters: Setting the Tone for Positive Relationships

Meeting a new group of children can be exciting yet overwhelming. Each child brings their personality and needs to the table, so it’s important to approach these first interactions thoughtfully.

Create a Clear Introduction

Start by introducing yourself in a way that feels natural and welcoming. Depending on your care setting, establish how you want the children to address you. This creates clarity and helps maintain a balance between authority and approachability, making children feel comfortable and secure.

Use Your Natural Voice

Many providers fall into using a child-like tone when speaking to kids, but using your authentic voice helps build trust and respect. Children respond well to genuine, consistent communication, so engage with them using a warm, friendly tone that still maintains professional boundaries.

Learn About Their Interests

Share fun facts about yourself, but keep the focus on learning about the children—what they enjoy, their hobbies, and their individual needs. Understanding what excites them helps you tailor your approach, making them feel valued and heard right from the start.

Acknowledge Their Past Experiences

Some children may have experienced transitions between caregivers or care settings, making them hesitant to form new connections. Being sensitive to these experiences can help you approach the early days with empathy, easing them into their new environment.

Strengthening Relationships: Encouraging Engagement and Focus

Once the initial introductions are out of the way, deepening your relationships with the children is key to building a supportive and engaging environment. Understanding each child’s personality helps you foster better focus during activities.

Open-Ended Questions for Meaningful Conversations

To spark meaningful dialogue, ask open-ended questions that encourage children to share more about themselves. Questions like, “If you could have any superpower, what would it be and why?” invite creativity and build a rapport that helps kids feel connected.

Acknowledge What’s Important to Them

If a child brings in something special—whether it’s a toy, artwork, or story—take the time to show genuine interest. Acknowledging the little things that matter to them strengthens your bond and reinforces that they are valued.

Boosting Focus: Effective Engagement Techniques

Wrap-around care providers play a pivotal role in supporting children's ability to stay engaged and follow directions. Here are some strategies that help children focus better during learning or playtime:

Face-to-Face Interaction for Better Engagement

Engaging children face-to-face fosters stronger connections and helps maintain their attention. Direct eye contact and body language are powerful tools in ensuring the child feels seen, involved, and ready to participate.

Proximity and Physical Contact

Being physically close to the children, such as sitting next to them or giving a high-five, reinforces engagement. Small gestures of physical connection can create a sense of security and keep children focused on the task at hand.

Set Clear Expectations

Children thrive when they know what to expect. Clearly outline the activities and transitions that will happen during the day. For example, saying, “We’re going to play for 20 minutes, and then we’ll have snack time,” gives them a structure to follow, reducing uncertainty and keeping them engaged.

Give Directions Instead of Asking Questions

When guiding children through activities, giving clear instructions works better than asking questions. Instead of, “Do you want to do some reading?” say, “We’re going to spend 15 minutes reading now.” This clarity sets expectations and encourages participation without hesitation.

Positive Energy and Belief in Their Abilities

Your energy as a care provider can significantly influence the children. Approach activities with confidence and positivity, and they are likely to mirror this attitude. Always believe in their abilities, and they’ll feel more confident in themselves.

Encouraging Growth: Helping Children Thrive

Once positive relationships are in place, they can be leveraged to help children grow, both personally and academically.

Promote Self-Reflection

When a child isn’t putting their best effort into an activity, encourage them to reflect on their work. Instead of correcting them immediately, ask if they’re proud of their contribution. This fosters self-awareness and motivates them to improve without feeling pressured.

Create a Supportive Environment

Encourage children to share positive feedback about each other’s work. This builds a community of support and helps them learn to give and receive constructive criticism positively.

Fostering Trust Through Transparency

Being honest with children, even about small matters, builds trust. If they ask why you were absent, be transparent about attending an appointment or event. This openness helps create a relationship built on honesty and respect.

Ultimately, setting a positive tone during initial encounters is essential for building strong relationships with children. By using authentic communication, recognising individual interests, and setting clear expectations, providers create a supportive environment where children feel valued. Implementing strategies that enhance focus and encourage self-reflection fosters personal and academic growth, leading to a thriving, engaged learning environment.


How Enrolmy Can Help You Build Positive Connections

Building positive connections with the children in your care is essential, but we understand that managing the administrative side of wrap-around care can consume valuable time. That’s where Enrolmy comes in. Our platform is designed to simplify your admin processes, from managing bookings and enrolments to tracking attendance. This means you can dedicate more time to fostering meaningful relationships with the children.

Many providers, like Fun Zone, EnjoyChildcare and Queenstown Lakes District Council, have shared how using Enrolmy allows them to spend more time engaging with children instead of handling paperwork.

Let’s chat about how Enrolmy can support your wrap-around care programme!

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